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이용약관
1Application
All applicants to rent the VIP facilities and services must be submitted in writing to OSG SECURITY TECHNOLOGY SERVICES SDN. BHD. detailing the following information:
• Applicant's company name, person in charge and contact no. • VIP(s)'s name and designation (Maximum 4 person, additional fees will be charged for additional guests) • VIP(s)'s Passport Copy • VIP(s)'s Full Body Photo (for escorting personnel to verify VIP) • Flight details • Escorting personnel's name(s) and IC or Passport no. (Maximum 2 person, additional fees and arrangement applies for additional escorting personnel) • Escorting personnel's name(s) and contact no.2Criterion
• The approval to use the VIP facilities/services is granted case-by-case basis to VIP guest(s) holding company position(s) as CEO/President/Managing Director/General Manager or equivalent or higher.
• Particulars of the VIP(s) name and designation are to be submitted by OSG Security Technology Services Sdn. Bhd. to Malaysia Airports (Sepang) Sdn. Bhd. for approval (see item1) above).
• Malaysia Airports (Sepang) Sdn. Bhd. reserves the right to verify the status of the VIP (s).
3Reservation
• Reservation must be submitted to Malaysia Airports (Sepang) Sdn. Bhd. at least seven (7) working days prior to rental date.
• Any flight changes or cancellation must be made at least 24 hours prior to rental date. Failure to give advance notification will result in the booked room be considered as used.
4Submission of Names
The names of the VIP(s) and escorting personnel must be submitted to Malaysia Airports (Sepang) Sdn. Bhd. a day before the use of the VIP Room for onward forwarding to the Airport Security Department. Failure to submit the above information may result in denied entry by the Airport Security to access the booked VIP facilities / service
5Collection of Security Pass
A maximum of four (4) security passes will be issued for each VIP room booking. Only OSG Escort Officer are allowed access to the Arrival/Departure Gate area for the VIP. Another two (2) escorting
personnel are allowed to wait in the VIP room for the guest arrival.
Security passes to enter the VIP facilities can be collected at the VIP Special Lounge Counter on Level 5, Main Terminal Building.
To obtain these security passes, a valid identification card or driving license (for Malaysian citizen) or passport (for non- Malaysian) is required as surety for each of the pass.
6Priority of Use, Rights and Discretion
The priority of the use of VIP room(s) will be given to VIP(s) in the Prime Minister's Department entitlement list.
Malaysia Airports (Sepang) Sdn. Bhd. reserves the right and discretion to decline or cancel any booking without giving any reason (s). The cancellation will be notified accordingly.
7VIP Room Policy
• The VIP room(s) observes the No-Smoking policy
• The dress code for all Arriving VIP (s) and VIP escorting personnel (greeters and senders) is office attire. Sandals and slippers are strictly not allowed in the VIP room(s).
8Forgery or False Use of a Passport
Applicant will be fully responsible for any legal/crime penalties and punishment arising from forging a passport or false use of a passport. Applicant may be charged with a criminal offense and face legal penalties including fines or imprisonment.
9Prohibited items
Applicant will be fully responsible for any legal/crime penalties and punishment resulting from carrying prohibited items in checked or carry-on baggage. Applicant may be charged with a civil/criminal offense and face legal penalties including fines or imprisonment.
10Luggage pick up
Photo of VIP's luggage(s) and luggage(s) tag must be provided to OSG Escorting Officer for luggage clearance service.